Manage parts sales order backlog. Utilize JDE information effectively and efficiently while entering all customer parts orders into JDE Receive and handle customer requests and complaints via phone, fax or computer. Inform customer of parts prices, shipping date, anticipated delays, and any additional information needed by customer. Call customers when necessary to advise

Manage parts sales order backlog. Utilize JDE information effectively and efficiently while entering all customer parts orders into JDE Receive and handle customer requests and complaints via phone, fax or computer. Inform customer of parts prices, shipping date, anticipated delays, and any additional information needed by customer. Call customers when necessary to advise

Manage parts sales order backlog. Utilize JDE information effectively and efficiently while entering all customer parts orders into JDE Receive and handle customer requests and complaints via phone, fax or computer. Inform customer of parts prices, shipping date, anticipated delays, and any additional information needed by customer. Call customers when necessary to advise

Create and maintain individual employee files. Work with team members to resolve requests and concerns. Manage employee paperwork to verify that all documents are complete and accurately processed. Work with other departments to ensure proper staffing levels are met. Assist in the hiring process by pre screening applications, setting up interviews, and preparing and condu

Performs assigned routine tests on materials, goods in process, or finished goods where results are compared with company quality standards. Reports results to line mechanic or supervisor who will make an analysis and take necessary action. Inspects visually for obvious defects. Performs detailed visual inspection when necessary to determine quality of product where limit

Implement, train, and ensure compliance to the Distribution Center's process and procedures Understanding and enforcing all DC Safety policies Ensure team members are practicing all DC procedures while maintaining high quality levels and assisting in special customer requirements. Learn all job functions in the DC Contribute towards continuous improvement of the DC by wor

Gain industry and organizational knowledge through daily business interactions and job assignments. Develop business and analytical skills needed for career of his or her choice. Works independently and within a team environment. Is responsible for meeting deadlines and setting priorities. Updates manager regarding project status on a regular basis. Demonstrates ability t

Respond to customer inquiries on the telephone, through online networks, and by mail. Communicate with customers to help them understand how to use the product properly. Handle customer problems that appear to arise from the use of the product. Handle requests for replacing defective parts. Complete, maintain, and process pertinent paperwork and records. Perform limited f

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Troubleshoot and repair electrical/electronic, hydraulics, pneumatics, mechanical and building components on industrial equipment plant wide and have basic knowledge of PLC's and controls. Performs multi craft tasks on all equipment and repair equipment breakdowns in a timely manner. Responsible for the safe output of quality cut to length steel. Maintain output to produc

Responsible for assisting supervisor with employees (both full time and temporary) within department, and will interact with employees in various instances. Promote a work environment conducive to high employee morale. Review daily schedule prior to shift to anticipate product changeovers, staffing changes, etc. Responsible for all aspects of safety, quality, production a

Perform all functional testing / troubleshooting of completed units for compliance to all quality standards including fit, form and function, including documentation of all assembly and test results. Verifies the information on the work order header is correct such as BOM part numbers, quantities, and consuming locations. Follows procedures to see that info gets corrected

Interpret specifications, drawings, and job orders to workers, and assign duties. Establish or adjust work procedures to meet production schedules. Recommend measures to improve production methods, equipment performance, and quality of product. Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew and motivate

Responsible for employee development and ensuring that all employees have the resources necessary to complete job assignments on a timely basis and work toward identified career objectives. Responsible for maintaining and continuously improving operating efficiency of the Distribution Center. Responsible for identifying and maintaining appropriate staffing levels to provi

Work collaboratively with the Operations/Supply Chain, Sales, Finance and other business teams to define and document functional and technical specifications Design, develop, configure, transport, test and deploy SAP BW on HANA 7.x, BW4 data warehousing solutions that are pragmatic, robust and supportable Build ADSO's, Composite providers, Open ODS, Transient providers, t